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Hot Top Trends in Managed IT Services

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These days, around half of enterprise-level companies make use of IT as a service, or “Managed IT”, within their company. The concept is growing every year as more companies see its benefits. Because of this, it is important to know what it can offer you so you do not miss out. This article will explain how IT services are changing and what trends you can expect to be at the forefront of managed IT services in 2022. By the end, you should have a good understanding of how the future will pan out so you can plan for it moving forward. So, read on and improve your workplace’s services. 1. Automation, Automation, Automation There is more data than ever coming into companies after people use services or perform their jobs. Because of this, it is becoming much easier to analyze patterns in behaviour. Analytics has improved again and again over the past decade. It has gotten to the point where we can make use of artificial intelligence to analyze it and provide rec...

How intelligent automation helps in 5G

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The rapid evolution of the telecommunication industry has made advanced technologies like 5G a familiar concept. Greater bandwidth, faster speed, and top-notch performance – 5G is set to offer tremendous benefits and this is the reason why it is said to have revolutionized the multi-connectivity system. What is 5G? 5G or the 5th generation wireless network is devised to cater to heightened customer expectations and meet their specific demands when it comes to finding modern and robust tech solutions. The outcomes are fast-paced downloads, a low lag rate, and instant access to data and information within seconds. According to Gartner, by the end of 2024, 60% of Communication Service Providers will commercialize 5G services covering Tier-1 cities. It further suggests that the increasing adoption of Robotic Process Automation (RPA) or bot-based software services by most medium to large enterprises is the way forward. Benefits of 5G Operators are increasingly relying on 5G service...

PoC BSS/OSS Solution for B2B 5G Network Slicing

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As the rollout of 5G continues to gain momentum, there are plenty of avenues for telecommunications providers to exploit. For a European CSP, supporting the increasing needs of B2B companies is one of the main priorities. For this, it’s necessary to upgrade the Business Support Solution ( BSS ) and Operations Support Solution (OSS). However, before adopting any solution, the CSP wants a proof of concept (POC) for the B&OSS solution based on 5G network slicing.  This is to ascertain that it will enable them to support new B2B business models and operations over 5G.  Some of the key objectives for the PoC Include: ·         Transitioning towards a digital-first and cloud-native solution ·         Leveraging network slicing to launch and support new products ·         To assess its integration and interoperability capabilities ·     ...

Using 5G Time-To-Value with Cloud OSS

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Operational Support Systems (OSS) has been the water cooler conversation of the telecommunications industry for some time now. The expected mass exodus into cloud technology has been forthcoming, especially with the 5G rollout picking up pace. While it may not seem like it now, prioritizing the urgency of shifting into Cloud OSS will not only put you in an improved financial position in the coming days it’ll also protect your business from technologically falling behind the competition. 5G: What is it? 5G is the newest technology that has been created using the latest radio standards (5G NR). It’s the new wave after 2G, 3G, and 4G and their respective technologies, namely GSM, LTE, and LTE advanced. Some of the milestones that 5G technology wants to set include: ·         Download speeds that are a hundred times faster than 4G ·         1000 times more bandwidth ·        ...

How cloud-based BSS is driving return on Service Innovation

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Industries across every sector are in the midst of a digital transformation to keep current with improving technologies for clients and partners.  Communication services providers (CSP) are no exception as they face the modernization of their infrastructure to ensure continuity of service to subscribers. Many CSPs are adopting the cloud-based managed services provider model for cost efficiency and leveraging customizable new technologies. Due to their multiple legacy hardware and software components, upgrading the operations support system (OSS) and business support systems ( BSS ) to a cloud-based provider requires strategic planning for a successful outcome. The end result is improved reliability, scalability, and substantial IT cost savings.  Why Transition to Cloud-Native OSS/BSS Services  Transitioning OSS/BSS to a cloud-based, automated, integrated system brings a wealth of advantages and savings.  Use of containerized microservices Containerized...

OSS Automation: 5 Crucial Capabilities

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The constant innovation in technology has resulted in the advent of automation in most areas of modern businesses. The telecommunications sector is no exception in this regard. One of the key components of success for the telecommunication industry lies in the modernization of the traditional OSS . However, to achieve the coveted level of automation , companies must develop certain crucial OSS capabilities with serviceability in mind from the start. These capabilities will make the systems not only more agile and scalable but will also help in increasing service velocity significantly. In this article, we discuss in detail 5 important OSS capabilities for service providers to achieve automation. These are the necessary steps that telecom providers need to take to automate their service fulfilment- be it in virtual, physical or hybrid, or multivendor environments. Read on to learn more. 1. Real-Time View of Network Topology Within an active telecom network, the topology is always ...

OSS transformation – A new pave into IoT

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 Back-office refurbishment is just as important as network advances if telcos are serious about  OSS digital transformation. A lurking danger for telcos is that network transformation outpaces operations support systems (OSS). Given network innovation enjoys a much higher profile than back-office refits; perhaps it’s understandable that OSSs tend not to command as much attention in the boardroom as SDN, NFV, 5G and Internet of Things (IoT).   This would be a mistake. If network and OSS advances are not done in tandem, telcos are storing up problems for the future. Rather than greater service agility – the aim of all digital telcos – the likely outcome is a longer time-to-market (TTM) and higher total cost of ownership (TCO). One reason is the projected sharp rise in network elements (and devices attached to networks). Take 5G. Next-gen networks using high‑frequency airwaves need many more base stations to achieve the same coverage as 4G networks that use ...

How ERP Helps in Delivering Better ROI (Return on Investment) For Your Business?

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We all have heard about ERP and have seen it being implemented in our company for a  variety of purposes. But do we actually know how it is aiding businesses in reaching the next  level!!!  I think one is only aware about the basics unless they are a designer and have designed one  themselves. In this blog, we are going to uncover some of the lesser-known facts about this  amazing business software and how it is helping businesses in achieving better ROI. What is ERP? ERP, short for Enterprise Resource Planning, is one of the most commonly used business  process management software which helps in managing and integrating a company’s  operations, supply chain, manufacturing, financials, human resource and even reporting  activities. Over the years, business needs have changed tremendously and this makes it  even more crucial to have a smart ERP system in place that can keep up with the changing  needs. In 2016, a report generated by Panor...